CADBuds / Support

Find the issue.
Keep moving.

Vectorian is still in development. Public product support will open together with the supported release and documentation.

01 /

Documentation

Installation, activation, first steps and troubleshooting status.

Open documentation ↗
02 /

Downloads

Release availability, compatibility and file verification information.

Check downloads ↗
03 /

Changelog

Public release history, known limitations and current release status.

View changelog ↗
A useful support request

Send context,
not your model.

When support opens, a small set of details will help identify the problem without exposing confidential engineering data.

  1. 1
    Versions

    Vectorian, Autodesk Inventor and Windows versions.

  2. 2
    Action

    The operation you were performing and the result you expected.

  3. 3
    Message

    The exact error text and whether the problem repeats.

  4. 4
    Safe evidence

    A redacted screenshot or diagnostic file only when requested.

Support channel in preparation

The verified support mailbox will appear here before the public release.

Support status

Before the
public release.

Can I send a project file for diagnosis?

Please do not send confidential models in an initial message. Support will first ask for versions, steps and non-sensitive evidence.

Where can I find compatibility information?

The download page will list tested Inventor and Windows versions for each public release. Compatibility is not yet announced.

How will licence problems be handled?

Activation, device transfer and offline rules will be documented before licensing opens.